FAQs

If you have any questions that are not found on this page, please email info@laughingfoxstudios and a member of our team will respond back within 24-48 hrs!

 

Q: WHERE DO YOU SHIP?

A: We ship WORLDWIDE

 

Q: HOW MUCH IS SHIPPING?

A: U.S. residents: There is FREE shipping for new customers with minimum purchase of $20! This order applies to first order only, and good for up to $100! Email info@laughingfoxstudios for more questions on shipping.

 

Q: HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?

A: US residents: 2-3 weeks after order processing is fulfilled. Canada, UK & Australia: 90% of product(s) will be received within 3-4 weeks. Rest of World: 4-8 weeks to receive product(s)

 

Q: DO I RECEIVE TRACKING WITH MY PURCHASE?

A: US residents: You will receive tracking with every purchase. Canada, UK & Australia: 90% of purchases will receive tracking. Rest of World: No tracking. Laughing Fox Studios is NOT responsible for lost/stolen packages, or packages sent to the wrong address. However, if the time-frame outlined above has surpassed and you have not received your product(s) please contact us and we will file a dispute on your behalf.

 

Q: HOW DO REFUNDS WORK?

A: Items must be shipping back to our facility in original condition within 30 days of purchase.

 

Q: DO I HAVE TO PAY FOR CUSTOMS FEES OR IMPORT TAXES?

A: Laughing Fox Studios cannot be held responsible for any custom charges made in your country. It is advisable to check the pricing guide at your local customs department if you think you may have to pay an additional fee.